Contact us
Have a question about SideKick? Chat with our assistant for quick answers, or reach our support team by email — we're here to help.
Email our support team
For account issues, payments, disputes, or anything the assistant can't resolve, send us a note and we'll get back to you.
support@sidekickbyrivet.comResponse time
Usually within 1 business day
In-app messaging
For active projects, message your contractor directly
Prefer to chat?
Our AI assistant can answer most general questions instantly — like how to post a project, how bidding works, or how to book a service. If it can't help, it'll point you to email support.
Rivet · SideKick Assistant
AI help for general questions · falls back to email support
Hi! I'm Rivet. Ask me anything about SideKick.
Pick a common question or type your own.
Can't find an answer? Emailsupport@sidekickbyrivet.com